The missing link in disruption management research: coping

The COVID-19 pandemic made it clear that the impact of supply chain disruptions on different organizations may vary widely. Even if levels capabilities (agility, adaptability, etc.) have contributed to differential in outcomes, need learn how harness their effectively face disruptions. Although there is vast literature disruption management, risk and resilience, we are not aware any theory comprehensively explains decision-making process for managing We argue coping can explain channelize resources based two stages appraisal handle long- short-term Borrowing from psychology, adapt management organization industry. In this paper, demonstrate strategies outcomes several industries during pandemic. sustain even thrive they adopt right context. present our thesis using following three themes: (1) first identify potential demand trajectories follow after pandemic, (2) adopted by these trajectories, (3) a framework help decision makers understand positive bring future crises.